Whether you product can be customized?
Sure. All our products are customized as per clients’ requirement, because different products are with different technical requirements.
How can we operate the transfer cart?
Please don’t worry, my friend. The English user manual, parts manual will be delivered with your items together.
How can we install the rail?
BEFANBY will free provide rail installation drawing, rail foundation construction drawing, free technical guide.
How to ensure your product quality?
The product will be tested before delivery, and the quality certification will be sent while delivery.
How about the delivery time?
Generally speaking, the delivery time is 45 days. But it depends on the quantity and products requirement, we will try our best to deliver it as soon as possible.
How about the payment term?
Generally speaking, we accept 50%T/T deposit in advance,the balance 50% is paid by T/T before dispatch. however, 30% T/T deposit in advance.
If meeting urgent demand, what should we do?
Please do not hesitate to let us know before making order, we will try our best to shorten the period on the basis of guaranteeing the quality and prioritize your productions’ manufacture.
Can you do OEM for us ?
OEM are welcome for us. Customers’ brand, logo, label can be customized for the product.